I had my 94 YO father in for an appointment. he was moved to and fro three times to waiting rooms and different rooms. His mobility is very limited and it wasn't senior friendly. In that vein, the bathrooms had no grab bars for the elderly, which term describes about 90% of the patients.
The place is run like a storage ware house. I sat 3 1/2 hours waiting to see the doctor. My Italian came out and left. Never saw such poor service. In the waiting room there are about twenty doctors pictures shown on the wall. I saw two in the back taking care of about twenty people. Had it with these people. Since Dr. Castoro turned the practice over to Hopkins, it has gone totally down hill. Never did think much of the Hopkins patience care. Moving on to someone that is interested in my care, not the number on my account.
The receptionist I had to sign in was very rude and had very sly remarks to myself and other patients there. Not a "hello" or a "good morning" when I went to sign in at the desk. It was my first time there so I had no idea what I was supposed to do and she just automatically assumed I should know what to do. Thankfully the doctor made up for her rude comments. I love the doctors there!
THEY CANT SEEM TO GET MY GLASS PRESCRIPTION RIGHT FOR ME TO SEE OUT OF AFTER SPENDING 300.00. I'M STILL WEARING DOLLAR STORE GLASSES AND CAN SEE, WHATS WITH THAT
Visit went very well. Minimal wait time. Dr. Prescott was very personable and extremely knowledgeable. Would highly recommend this office and Dr. Prescott.
Wilmer Eye Institute Johns Hopkins Medicine Bel Air is a US Doctor based in Bel Air, Maryland. Wilmer Eye Institute Johns Hopkins Medicine Bel Air is located at 620 Boulton St, Bel Air, MD 21014, USA.
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