DO NOT GO HERE for vehicle state inspection. Their inspector is clearly working for this shop and will fail multiple things that are completely fine to try and get you to pay the shop for repairs. I took my vehicle to another shop and it immediately passed inspection. Examples of things that they failed me on that were completely fine, front brake disks (mine were still 5 mm thicker than minimum and fine), tie rods (they claimed my steering was "loose"), battery terminal clamp is loose (seriously!!!, its fine with no corrosion)
Bridgestone/Firestone needs to recognize these individuals.
Great experience and they show you the paper before add more work on your vehicle as giving u a head up of u wanna to replace something. In and out within an hours
2nd and 3rd Visit to this location:
I had the opportunity to visit this wonderful shop full of wonderful staffs. They immediately acknowledged me and assisted me promptly. I came here to purchase a set of tires and the General Manager of the store came out and helped me out!! Thank you Shawn France!!
If your thinking about visiting this location, please do. Thank you, Firestone of Bel Air!!
It has been/is a privilege and a destination place for me to buy tires and receive the Bel Air Firestone treatment. I cannot stress enough of how customer service oriented this location is. The staff here have a skill of attention to detail. The General Manager of this location, Shawn France, made sure my tire installation and alignment went smoothly.
Did a good job and didn't try to sell me anything extra.. wait was a tad long but ravens were in the tv so it was cool!
I have been Firestone customer since 2007, i always try to bring my vehicles in here for most of work get done. great, friendly and educated people work in this place. Price and quality of work is awesome!! Manager:- Shawn
I cannot stress enough. Hands down the best tire shop in the DMV area.
Firestone Complete Auto Care is a US Car Repair based in Bel Air, Maryland. Firestone Complete Auto Care is located at 702 Baltimore Pike, Bel Air, MD 21014, USA.
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