These guys are great! I had an emission problem with one of my vehicles. The car wouldn't pass the emission test. The shop that was servicing the car gave me an estimate of $1800.00 to fix it. I met Dave, took my car to him and he fixed the car for $200.00. Now I have all my vehicles serviced by Dave and have referred friends and family. It's hard to find folks you can trust, I am here to tell you this is the place to go to get your vehicle repaired and serviced. Thanks Dave for your integrity.
Everytime I call, am told Dave will be back Monday. Have left messages and have received no call back.
Mac Caldwell-Bel Air
This is by far the worse shop I’ve ever been to, I don’t recommend coming here. They will never get another dollar from me or my family. It has now been four months and I have still yet to get a phone call back. This shop is so poorly ran, in my opinion it needs to be shut down.
I was looking for a good shop to take my car to. Dave’s quoted me at $3,300 to fix my car. I paid him to fix everything to get the check engine light off my dash so I could pass state inspection. They said they fixed everything, when I went to pick up my car the check engine light was off, then about 3 hours later the check engine light came back on. Also, when I dropped my car off I have 1/4 tank of gas, when I picked my car up it was on empty. My car was very clean when I dropped it off and when I picked it up it was covered in cut grass, like they took it on a joy ride. So not only did they screw me over with parts and money, they also used my gas. They did replace my brakes and rotors but failed to inform me that I had a bad brake caliper with a hole in it, it was very noticeable. I tried calling them over and over and over again and every time I called I got told that the owner was either on vacation or wouldn’t be back until Monday, or he’s already left for the day. I have left several messages and I have yet to get a response back. They don’t do state inspections at Dave’s, they use merchants for state inspections. I ended up going to merchants to have my vechile repaied once again, I was filling them in about how Dave’s screwed me over. Dave’s charged me $90 for a state inspection when really state inspections are really $75. The owner of merchants felt so bad for what I went through and gave me a discount for $20 off my purchase. Dave’s didn’t even do any work for the state inspection so why should they make a profit out of it..
I paid Dave serios a visit when the owner was back from vacation to explain the situation but the owner did not want to hear anything. He quickly and disrespectfully said, "well I'm not giving you any kind of refund'. First of all, I did not request a refund, I was simply explaining the situation in hand. The owner continued jumping down my throat. I told the owner that the auto shop that actually inspected the car was called to see how much they charge. They charge $65, but somehow Dave serios is allowed to make a serious profit off of the inspection even though they didn't do any of the work. Needless to say, this place will never make another cent off of me or my family and friends.
Since Dave serios doesn't have the certification to do inspections, they sent it to another auto shop to inspect it for them.
I expect an honest business to work with the customer when their employees make a mistake but this business is far from honest.
great service...great pople
I strongly recommend staying away from this shop because they are dishonest and out of compliance.
I was given a quote of $55 to get a complete auto inspection in order to register my vehicle. When I went to pay for the inspection, they charged me $90. They didn't have anything done on the vehicle except the inspection. I spoke with the man at the counter about it and he said that nothing could be done since the owner, Dave, was on vacation for 2 weeks.
Also, Dave if you’re going to respond to this, you could at least be truthful for what your shop has done wrong. I don’t need any excuses or lies for what has been done.
I was recommended here by a family friend. Very disappointed
Been trying to get in touch with Dave for weeks now. Repair was done to the clutch of my 2009 Jetta and all parts were not put back in. This caused rust and acceleration of deterioration and ended up costing me almost double what I paid Dave.
Dave Serio S Vehicle Service Plus is a US Car Repair based in Bel Air, Maryland. Dave Serio S Vehicle Service Plus is located at 100 Baltimore Pike, Bel Air, MD 21014, USA.
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