First time doggy day camp...Turned out to be a great experience....Will be back !!! Staff was great. !!!!
OMGoodness....I was so stressed out on yesterday just trying to find a good groomer for my 55lb Godlendoodle. I was extremely nervous because it was my first time having him groomer without doing it myslef and he really needed it done. He had a few mats and I just wanted it done professionally. After attempting to try a near by private Groomer, I was so discouraged because I didn't feel comfortable leaving him at that location. I called Petsmart, Belair MD location..they were able to get my Goldendoodle in for a same day appointment. The Grooming staff were so nice and courteous...they could tell I was nervous and really went over the details and specifics of my dogs grooming care. I forget the young lady's name who helped me in the beginning but she was very nice and thorough. She made me comfortable leaving him there. Even the other 5 girls that were there grooming other dogs were treaing the dogs with love. They were talking to the dogs through their grooming and making them comfortable. Shelby groomed my dog and she called me after I left to discuss his coat challenges with matting and to go over the details of how she was going to cut his hair then they called me when he was ready to be picked up. When I saw my Beautifully Groomed Goldendoodle I was so pleased. He looked amazing. He was soooo cute and well done. He was soo happy and smelled soooo good. The all around service from beginning to end was Great and seeing my big Furry Baby afterwards was the icing on the cake. I'm so happy that I gave Petsmart, Belair Md a try....this is my grooming spot going forward.
where do I start. If I could rate this place zero, I would. I bought my puppy to stay on sunday aug 13-aug20. I just picked my puppy up, when they bought her out to me, she was wet and shivering. She was supposed to have a complimentary bath which she didn't get. I was told that "she was supposed to get her bath yesterday but being that it was so many dogs here yesterday they only sprayed her with perfume to cover up her odor. My puppy is only 5 months. How could you spray perfum on her and try to let it air dry and she's only 4.75 pounds. This place is such a rip off, my puppy will never stay here again. Please save your money and take your dogs somewhere else to stay thats worth the money your paying where they will treat your dogs well.
I went here the other day frustrated and clueless on what to do. Dealing with one grumpy cat and one sassy younger cat, as I looked at the cat food in complete frustration debating about what I wanted to do I wandered up and down the aisle trying to find someone for some advice. I found Danielle working with the dog food. I walked up to her and asked if I could get some help about cat food, she said I can try, and was willing to help me without hesitation. I explained to her that one of my cats was having complete stomach problems and I wanted to change the cat food to see if there was any improvement. She suggested a canned pumpkin wet food and a bag of cat food that didn't have the horrible fillers my current cat food choice did. I know she's not a vet, so most people would of been hesitant to answer my questions and blown me off but she took the time to give me her own personal life experience with her two kittens and share what had personally worked for herself. Needless to say my cats are both are happy and eating, my cat with the stomach problems doesn't seem to have any more stomach problems, and is a lot more active while my grumpy cat still eats his food in satisfaction. Thank you Danielle for taking the time to even just let me vent, and helping me get into a cat food that seems to be doing the trick (: best pet smart experience since I left California two months ago.
I buy all my dog food and supplies there. I also use their grooming salon. Always great customer service, and they do a great job grooming my dog!
Petsmart is a US Store based in Bel Air, Maryland. Petsmart is located at 602 Boulton St, Bel Air, MD 21014, USA.
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