Walked in and all the employees ran off. Not one person asked if I needed help. No wonder theyre always so dead in there.
Went to buy a dryer since I just purchased a washer there. The guys working the area were nice. I found the same Dryer at Lowe's for the same price with free shipping. Of course I asked the guys if they'd honor Lowe's offer. They responded with "I wish I could help you", so I responded with "I'm sure Lowe's will thank you for helping them make a sale". I'm not getting a Sears card to get free shipping. I'll buy your product, but I don't want your credit card. I guess in 20 years I'll be stopping at Lowe's, because Sears will be a memory. Learn to innovate and you might survive.
I'm leaving zero stars. Bought a glider on sears web page. Was sent four folding chairs. Returned the chairs and now it's been two months trying to get my $169.00 back. All I have been getting is a run around. Now they are telling me I have gotten my refund but it hasn't showed up in my account. My advice. Do not purchase anything from sears and let them just fade away. Been going down hill ever since they dropped Robuck!
Think twice before you purchase anything from Sears. They have a 30 day return policy..end of story. Even if the item is defective! They only want to issue a store credit for the lowest selling price, not what you paid. And the only reason I got that option because I requested a Manager, who would only talk to me through the cashier. I will never purchase anything from Sears again, and you should think twice before you make a purchase. FYI...the purchase was made on 5/19/17 and I tried to return it on 6/24/17...5 days over their 30 day policy...Really! I did not want to give any stars, but in order to post I had to give 1 star.
The sales staff was courteous and very knowledgeable. Easy checkout.
Sears had exactly what we were looking for and at a price that nobody could beat. Easy to navigate store as everything is nicely laid out.
Sears is a US Department Store based in Bel Air, Maryland. Sears is located at 658 Baltimore Pike, Bel Air, MD 21014, USA.
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