We are very pleased with the service we've gotten from American Sentry! From the presentation to the permits and installation everything has been taken care of for us. They were even able to do the install earlier than expected and worked with my concern over where the panels would be placed. Everyone has been very professional. They finished everything in about six hours or so. We would highly recommend them for your solar experience.
My experience with American Sentry Solar was one that I will never forget!!! The salesman arrived before time and explained the product in detailed to my husband and I from beginning to end. He explained the different types of programs that they had to offer us and how we would benefit from each. The salesman was very knowledgeable about the tax credits, pricing, and installation process. The installation process was somewhat a hassle for my husband and I, but the installers made it convenient. Due to my husband and I schedules, we had to have two days to do installation, but the Installer worked with my husband's work hours and made everything possible. It meant a lot to us to have them work around our schedule and not have to take off after paying for a big project. As of today, we haven't seen a difference in our bill as it has only been one month since we had system installed (October 13, 2017). We are looking forward to the cost savings and doing business with American Sentry Solar!!!
The company was completely unprofessional. I tried to make an appointment with them and had to field five phone calls. They kept calling back for more information. Finally received a phone call from a manager and he insisted they would not meet unless my wife was there. I tried explaining that everything was in my name only and suggested he check public records. Even after telling them I am a cash buyer, single they still wouldn’t come out to my house.
We have had a great experience with American Sentry Solar right from the start. Steve was great at explaining everything to us and everyone that we have spoken with has been friendly, polite and professional. The installation was done well ahead of the promised time. The crew did a great job and we are very happy with the appearance of the wiring, power boxes and panels. The crew also did a great job at cleaning up after the job was completed. We always get a timely response to any questions or concerns and never have a problem getting in touch with any of the representatives. We are happy to do business with American Sentry Solar and we feel they are a very honest and trustworthy company. We are excited about our decision to go solar and are anxiously awaiting the final inspections so we can "flip the switch" and enjoy the benefits of our investment!
Im amazed that the company is doing that well in sales they can refuse to serve customers. I’ll be filing a complaint with the BBB next.
Absolutely great! Install operation of the system and answers! More can you ask for! All levels of the job was explained! Thank you so much for your great job! I’m doing my best to show people the plus side of American sentry solar! AMESOME you can’t go wrong! Thanks again
American Sentry Solar is a US Roofing Contractor based in Bel Air, Maryland. American Sentry Solar is located at 227 Gateway Dr Ste G, Bel Air, MD 21014, USA.
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