I hesitate even giving them a single star. HORRIFIC EXPERIENCE. I sure wish I had read the other reviews before going here. Completely incompetent and insulting trying to blame my head/my hair texture as the problem, when the truth is they don't know what they are doing!!!
Horrible experience. The manager kye is the worst manager ever. The whole time i was getting my hair done he was referring to his stylists as "hookers" which he seemed to think was funny. When i left my head looked like an easter egg instead of the pretty burgandy that i wanted
Walked in, employees had a bla attitude, asked how long the wait, said 30 minutes, went for a walk in the Harford Mall to pass the time, returned in 25 minutes to be sure and waited another 30 minutes, wife approached the desk again to ask how much longer, was ignored, finally a girl came over and pointed out that as soon as another employee, a specific one she pointed to, was done we were next, waited another 15 minutes and left. The girl that was supposed to be cutting my kids hair was just playing with her friends hair the whole time. Just combing it, never looked up and never finished playing with her friend. We left in disgust. It's bad enough the Harford Mall is trashy and run down but then again, I wonder why. In a mall that really doesn't get much clientele you really should treat what clients you do get like gold. I work for a security company and I manage 20 techs and I can tell you this, if we receive a call that one of our customers needs our help, we are there in less than an hour and that includes drive time. Horrible service Hair Cuttery, I felt like you wanted us to leave!!!!! Lost forever, #goodbyeharfordmall
I usually go here to get my hair trimmed. Fine, it's not perfect and it's inexpensive. Then I made a HUGE mistake today to try and get my hair colored here. I wanted blonde. I was there for 5 hours because she took so long. I tried to play it off after I saw what it looked like but I was in tears the whole way home. I asked and made it so clear I wanted a soft blonde. I wanted it subtle and not the Christina Aguilera look. Let me tell you that there is WHITE throughout my hair. I look like Daenerys Targaryen from Game of Thrones. There's also large portions of my hair where the color doesn't touch the base of the hair. Easily, 3/4 of an inch is not the white I now have to fix. On top of all this I have prom in 7 days. Would NOT reccomend. I wasted $135.
Walked in at 7:45 pm not the best time to go get a hair cut but i work all day. So asked the wait time they said 20mins tops 30. So i set the appt. Come back at 815 and waited till 845. Soi left worst service ever. Would not go there
Hair Cuttery is a US Hair Care Studio based in Bel Air, Maryland. Hair Cuttery is located at 678h Baltimore Pike, Bel Air, MD 21014, USA.
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